Flashcards on Nursing Communication and Interpersonal Skills
Nursing Communication and Interpersonal Skills Guide
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Nonverbal communication
50 cards
Card 1
Question: What is nonverbal communication?
Answer: The actions or attributes of humans (appearance, use of objects, sound, time, smell, space) and wordless messages (gesture, body language, posture, to
Card 2
Question: How does the presentation define nonverbal communication in simplest terms?
Answer: Communication without words, sent through the use of one's body rather than speech or writing.
Card 3
Question: What are vocal elements of nonverbal communication called and what do they include?
Answer: Paralanguage; includes pitch, volume, and rate.
Card 4
Question: What are nonvocal elements of nonverbal communication and what do they include?
Answer: Body language; includes gestures, facial expressions, and eye contact among other things.
Card 5
Question: List the main types/areas of nonverbal cues mentioned.
Answer: Visual/kinesics (facial expressions, eye movements, gestures, body orientation); vocal/paralinguistic (volume, pitch, rate); proxemic (space and dista
Card 6
Question: According to the content, approximately what percentage of meaning in interactions comes from nonverbal communication?
Answer: About 65 percent (Guerrero & Floyd, 2006).
Card 7
Question: Why is nonverbal communication important in healthcare interactions (e.g., nursing)?
Answer: It provides clues for patients to interpret a nurse's emotional and physical state, attitude, intentions; positive facial expressions and voice tone h
Card 8
Question: Name five main types of nonverbal communication listed.
Answer: Facial expressions, gestures, posture, eye contact, and voice.
Card 9
Question: What are two 'sides' of body language in presentations?
Answer: The speaker's body language and the audience's body language.
Card 10
Question: Give two functions of nonverbal communication that verbal communication cannot do.
Answer: Replace verbal communication when speaking is impossible/inappropriate; regulate conversation by marking speech turns (also complement, modify, or con