Hotels: Services and Guest Experience Explained for Students
20 questions
A. Ano
B. Ne
Explanation: The study materials state that 'Some hotels also offer breakfast', indicating it is not a universal or always included service in hotel rooms.
A. Ano
B. Ne
Explanation: Guests can book a room online in advance or directly at the hotel, meaning online booking is not the exclusive option.
A. Ano
B. Ne
Explanation: The study materials state that guests 'go to the reception to check in. They show their ID and get a key or a card to their room.' It also mentions that 'during their stay, they can use hotel services, ask for information or order food,' but it does not specify that food is ordered from the reception desk.
A. Ano
B. Ne
Explanation: The study materials explicitly state: "During their stay, they can use hotel services, ask for information or order food."
A. Ano
B. Ne
Explanation: The study materials indicate that some hotels offer "wellness services like saunas and swimming pools".