Flashcards on Fundamentals of Communication
Fundamentals of Communication: Your Student Guide to Success
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Communication Skills
18 cards
Card 1
Question: What is listening defined as in communication skills?
Answer: The ability to accurately receive, interpret, and understand spoken messages.
Card 2
Question: How does listening differ from hearing?
Answer: Listening requires concentration and understanding, whereas hearing is just the physiological ability to perceive sound.
Card 3
Question: Name four types of listening listed.
Answer: Active listening, Passive listening, Critical listening, Empathetic listening.
Card 4
Question: What characterizes active listening?
Answer: Careful attention and response.
Card 5
Question: What is passive listening?
Answer: Hearing without much attention.
Card 6
Question: What is the focus of critical listening?
Answer: Evaluating information.
Card 7
Question: Give one recommended listening practice to improve comprehension.
Answer: Take notes when necessary.
Card 8
Question: Give another recommended listening practice from the content.
Answer: Focus on the speaker.
Card 9
Question: What listening strategy helps resolve misunderstandings?
Answer: Ask questions for clarification.
Card 10
Question: How is speaking defined in the content?
Answer: The oral expression of ideas, thoughts, and information.