Flashcards on Fundamentals of Communication Skills
Mastering the Fundamentals of Communication Skills
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Communication Skills
23 cards
Card 1
Question: What is reading in the context of communication skills?
Answer: Reading is the process of interpreting written information.
Card 2
Question: List four benefits of effective reading.
Answer: Enhances knowledge, expands vocabulary, improves comprehension, and develops understanding/analytical thinking.
Card 3
Question: Name four types of reading and their primary purposes.
Answer: Skimming — general understanding; Scanning — searching for information; Intensive reading — detailed understanding; Extensive reading — broad learning
Card 4
Question: Give four ways to improve reading skills.
Answer: Read regularly; improve vocabulary; practice comprehension exercises; read diverse materials.
Card 5
Question: What is non-verbal communication?
Answer: Non-verbal communication involves transmitting information without words.
Card 6
Question: Give six examples of non-verbal communication cues.
Answer: Facial expressions, gestures, posture, eye contact, body language, (and other physical cues).
Card 7
Question: State four importance points of non-verbal communication.
Answer: Reinforces spoken messages; expresses emotions; enhances interaction; provides feedback.
Card 8
Question: What problems are commonly associated with non-verbal communication?
Answer: Misinterpretation, cultural differences, inconsistency with verbal messages.
Card 9
Question: Define presentation skills.
Answer: Presentation skills involve communicating ideas effectively before an audience, using oral, visual, or multimedia formats.
Card 10
Question: List five characteristics of an effective presentation.
Answer: Clear organization; confidence; good voice control; audience engagement; effective use of visual aids.