Test on Essential Management Skills

Question 1: Low self-esteem is categorized as a medical issue resulting from stress.

A. Ano

B. Ne

Explanation: The study materials list low self-esteem as a symptom or indicator of stress, separate from medical issues such as blood pressure problems or depression.

Question 2: Managers are encouraged to procrastinate on planning activities and deadlines as a method to manage stress.

A. Ano

B. Ne

Explanation: The study materials explicitly state, "Plan your activities and deadlines. Do not procrastinate!" This indicates that procrastination is not encouraged as a stress management technique.

Question 3: According to the study materials, which statement best describes the responsible approach to asking for help when managing stress?

A. Asking for help and ensuring the other person completes the task because you are unfamiliar with it.

B. Recognizing that asking for help is a sign of maturity, while still remaining responsible for the task's completion.

C. Avoiding asking for help altogether to ensure you do not add stress to anyone else's life.

D. Transferring your responsibility for a task to someone else to reduce your own stress, especially when unsure how to proceed.

Explanation: The study materials state that 'Asking for help is not a sign of failure. It is a sign of maturity to know and acknowledge that other people can help you if you do not know how to do something. DO NOT, however, transfer your responsibility to someone else and in the process add stress to their lives. Ask for help, but remain responsible for getting the task done.' Option 1 aligns directly with this advice, emphasizing both maturity in seeking help and retaining accountability for the task.

Question 4: According to the study materials, which action is specifically identified as a technique to handle stress by understanding its personal origins?

A. Learning to relax by taking deep breaths and reading a book.

B. Recognizing physical indicators such as blood pressure problems or headaches.

C. Knowing what specifically causes stress in your own life.

D. Planning activities and deadlines to avoid procrastination.

Explanation: The study materials state under techniques to handle stress that one should 'Know what causes stress in your life. There will probably be different factors for different people.' This directly addresses understanding the personal origins of stress.

Question 5: Written communication, such as emails, is categorized as a format of verbal communication.

A. Ano

B. Ne

Explanation: The study materials specify that verbal communication includes talking face-to-face or via Skype. Emails are explicitly listed under written communication, not verbal communication.