Test on Essential Concepts in Human Resource Management

Question 1: Is Performance management a process that companies use to help their employees work better?

A. Ano

B. Ne

Explanation: Performance management is a process that companies use to help their employees work better.

Question 2: Competitive advantage is primarily defined as the process of calculating and distributing employees' salaries and wages.

A. Ano

B. Ne

Explanation: Competitive advantage is defined as the conditions that make a business more successful than the business it is competing with. The process of calculating and distributing employees' salaries and wages is called Payroll.

Question 3: According to the study materials, which of the following is a way of dealing with stress?

A. Focusing on changing one's behavior to fit new situations

B. Trying to fix the actual problem causing the stress

C. Dealing with stress by trying to feel better emotionally

D. Increasing job tasks to reduce chronic stress

Explanation: The study materials define Problem-focused as 'A way of dealing with stress by trying to fix the actual problem' and Emotional-focused as 'Dealing with stress by trying to feel better emotionally (e.g., talking to family)'. Option 0 refers to adaptability, which is not described as a way of dealing with stress. Option 3 is not mentioned as a way to deal with stress; in fact, increasing tasks could lead to role overload, a separate stressor.

Question 4: According to the study materials, what does "autonomy" refer to in the context of employee work?

A. Employees have the freedom to decide how and when they will do their job tasks.

B. Employees are confused about what they are to do and how to do it.

C. Employees deal with stress by trying to feel better emotionally.

D. Employees are given too many tasks or responsibilities by the company.

Explanation: Autonomy is defined as employees having the freedom to decide how and when they will do their job tasks. The other options describe role ambiguity, emotional-focused coping, and role overload, respectively.

Question 5: In a collectivist culture, people typically develop an "I" identity, focusing on thinking as an independent person.

A. Ano

B. Ne

Explanation: A collectivist culture is defined as one where the group is more important than the individual, and is characterized by a "We" identity. An "I" identity, thinking as an independent person, is characteristic of an individualist culture.