Welcome to your ultimate guide to the Business and Management Glossary! This comprehensive article breaks down essential terminology, making complex business concepts easy to understand for high school and university students. Whether you're studying for an exam, working on a project, or just curious about the corporate world, this glossary will enhance your understanding of key business and management principles.

What is the Business and Management Glossary for Students?

The Business and Management Glossary compiles crucial vocabulary that forms the bedrock of modern commerce and organizational leadership. It's designed to help you get your head around intricate topics, from personal growth mindsets to large-scale economic indicators. Mastering these terms will not only improve your academic performance but also equip you with the language needed to succeed in any professional environment.

Foundations of Personal and Professional Growth

Starting with the individual, success in business often hinges on personal qualities and how we approach challenges. Key terms include:

Adaptability: The ability or willingness to change easily to suit different conditions. It's crucial for navigating constant shifts in the market.
Growth Mindset: The belief that intelligence, abilities, and talents are learnable and can improve through effort. This contrasts with a fixed mindset, where qualities are seen as unchangeable.
Perseverance / Persistence: Continued effort to achieve something, even when difficult or time-consuming. It's about not giving up.
Passion: A very powerful feeling, for example, of strong emotion, often driving one's career choices.
Resilience: The ability to be happy and successful again after experiencing something difficult or bad.
Resourceful: Skilled at solving problems and making decisions independently.
Proactive: Taking action by causing change rather than just reacting to it.
Dedicate: To give all your energy, time, and effort to something.
Empower: To give someone official authority or the freedom to do something.
Honest: Telling the truth; trustworthy and sincere.
Integrity: The quality of being honest and having strong moral principles.
Innate: A quality you are born with, present naturally.
Insightful: Showing a clear and original understanding of complex situations.
Intuition: The ability to understand or know something immediately based on feelings rather than facts.
Portable: Light and small enough to be easily carried or moved, often referring to skills or devices.
Possess: To have or own something, or to have a particular quality.
Self-assessment: A judgment you make about your abilities or actions, sometimes for official purposes.
Soft Skills: People's abilities to communicate and work well together.
Think on your feet: To make quick decisions or give quick answers.
Work up to sth: To gradually prepare yourself for something difficult.

Performance, Evaluation, and Goal Setting

Businesses thrive on performance and continuous improvement. Here's how these concepts are discussed:

Goal: An aim or purpose you wish to achieve.
Performance: How well a person, machine, or organization does a piece of work or an activity.
Performance Review / Appraisal: A meeting where an employee discusses their progress, aims, and needs at work with their manager. Also known as an annual review.
Predictor: Something that enables you to say what will happen in the future.
Promotion: The act of raising someone to a higher or more important position or rank.
Room for improvement: A possibility or hope that someone or something will improve.
Satisfactorily: In a way that is good or good enough for a particular need or purpose.
Underperform: To operate less successfully than others of a similar type.
Overcome: To defeat or succeed in controlling something.
Outperform: To do well in a job or activity compared to others.
Outstanding: Very much better than usual; excellent.
Evaluate / Appraise / Assess: To judge or calculate the quality, importance, amount, or value of something.
Execute: To do or perform something, especially in a planned way.
Exceed: To be greater than a number or amount, or to go past an allowed limit.
Monitor: To watch and check a situation carefully for a period of time in order to see how it develops.
Measure: To discover the exact size or amount of something. Metrics are the numbers that provide this information.
Output: The amount of something produced by a person, machine, or factory.
Achieve / Accomplishment / Achievement: To succeed in finishing something or reaching an aim; something successful that is achieved after effort.
Pay off: To result in success.
Procrastinate: To keep delaying something that must be done.
Question (v): To doubt if something is true, reasonable, or worthwhile.
Recognised: Generally accepted as having a particular position or quality.
Setback: Something that delays or prevents progress; a partial defeat.
Succeed: To achieve something you've aimed for.
Target: A level or situation you intend to achieve.
Workload: The amount of work to be done.
Wrap sth up: To complete something successfully.

Understanding Marketing and Sales Terminology

Marketing is crucial for connecting products with customers. Here are terms related to strategy, pricing, and consumer behavior:

Product & Pricing

Branding: Making a product or organization easily recognizable by connecting it with a particular name, design, or qualities.
Manufacturer: A company that produces goods in large numbers.
Product Placement / Embedded Marketing: Advertising a product by supplying it for use in films or TV shows.
Multibuy: An offer where the price of an item is lowered if more than one is bought.
Pricing: The way a company decides prices for its products or services.
Reduced (price) / Cut-price: Less than the usual price.
Upmarket: Products and services of high quality for discerning customers.
Exclusive: Providing goods and services for a limited number of people, often wealthy.

Advertising & Promotion

Advertiser: A person or business that pays to advertise.
Advertising: The business of trying to persuade people to buy products or services.
Appeal: The quality that makes something attractive or interesting.
Claim: A statement that something is true, though others might not believe it.
Commission: A payment to someone who sells products, directly related to the amount they sell.
Deploy: To use something for a particular purpose, especially ideas or arguments.
Designate: To choose someone officially for a job.
Display: To arrange something so it can be seen by the public.
Drum sth up: To make an effort to get more business or support.
Endorse: To make a public statement of approval or support.
Hook: Something used to attract customers' attention and encourage a purchase.
Launch: To introduce a new plan or product to the market.
Marketer: A person or company that markets goods.
Online Presence: All activity and content an entity has under its name on the internet.
Promote: To advertise something in order to sell it.
Put out: To produce information and make it available.
Spread the word: To communicate a message to many people.
Suggestible: Easily influenced by others' opinions.
Superfood: A food considered very good for health.
Tactic: A method used to achieve something.
Tempting: Making you want to have or do something.
Top-notch: Excellent.
Trade fair: A large event where companies show and sell products.
Transmit: To pass a particular feeling or message from one person to another.
Unforgettable: Never to be forgotten.
Up-to-date: Modern, recent, or containing the latest information.
Urgent / Urgently: Needing attention very soon because of being very important.

Consumer Behavior & Psychology

Bargain: Something on sale at a lower price than its true value.
Basket: A place on a website to collect items for purchase.
Behavioural economics: The study of how emotions and ideas influence people's financial decisions.
Belief: The feeling of being certain that something exists or is true.
Browse: To look through items without intending to buy immediately.
Buzzword: A popular or fashionable word or phrase.
Checkout: The place in a shop where you pay.
Consideration: The act of thinking about something carefully.
Convince sb of sth: To persuade someone or make them certain.
Cut through the noise: To get noticed despite many other competing things.
Debunk: To show that something is not true.
Decoy / Decoy effect: Something used to trick or confuse people; influencing choice by presenting a seemingly inferior option.
Desirable: Worth having and wanted by most people.
Draw on: To use information or knowledge to help you do something.
Drive: A planned effort to achieve something.
Echo: To repeat details similar to something else.
Empathetic: Having the ability to imagine how someone else feels.
Empathy: The ability to share someone else's feelings or experiences.
Encourage: To make someone more likely to do something.
Engage / Engagement: To become involved, or the state of being involved or interested.
Favour: A kind action done for someone.
Favourable: Giving an advantage or a better chance of success.
Food for thought: Something worth thinking seriously about.
Get carried away: To become so excited that you lose control.
Honest: Telling the truth or able to be trusted.
Impulse: A sudden strong wish to do something, often leading to unplanned purchases.
Inviting: Offering an enjoyable experience that makes you want to try it.
Paradox: A situation with contradictory facts.
Personalise: To make something specially suitable for a particular person.
Persuade / Persuasion / Persuasive: To make someone do or believe something by giving good reasons; the act of persuading; able to persuade.
Pique sb's interest: To make someone interested in something.
Poll: A study asking people for their opinions.
Predict: To say what will happen in the future.
Reciprocity: Behavior where two groups give each other help and advantages.
Regret: A feeling of sadness about a mistake or something bad.
Reliable: Able to be trusted or believed.
Resonate: To continue to have an effect and seem important.
Scarcity: A situation where something is not easy to find or get, often used in marketing to drive demand.
Takeaway: A main message or piece of information learned from something.
Target: To direct an action, advertising, or product at a particular person or group.
Tend to: To be likely to behave in a particular way.
Underestimate: To fail to guess or understand the real cost, size, or difficulty of something.
Undervalued: Not valued or appreciated highly enough.
Validity: The quality of being based on truth or reason.
Vague: Not clearly expressed, known, or decided.
Value (v): To consider something important or good.
Valuable: Very helpful or important.
Verify: To prove that something is true or correct.
Vision: An idea or mental image of something.
Willingness: The quality of being happy to do something if needed.

Navigating Workplace Dynamics & Communication

Effective communication and healthy workplace dynamics are vital for any organization. This section covers key terms for interpersonal interactions and management styles.

Conflict Resolution

Clash / Conflict / Disagreement: A fight or argument between people or opposing opinions.
Conflicting: Unable to both be true because they are very different.
Confrontational: Behaving in an angry or unfriendly way that is likely to cause an argument.
Cross the line / Out of line: To behave in a way that is not socially acceptable or beyond what is acceptable.
Defensive: Too quick to protect oneself from criticism.
Destructive: Causing damage.
Disputant: A person who argues.
Dwell on sth: To keep thinking or talking about something, especially unpleasant.
Friction: Disagreement or unfriendliness caused by different opinions.
Gripe: Something someone complains about.
High-conflict: Consistently acting in a way that intensifies or prolongs conflict.
Hostile: Unfriendly and disliking something.
Irritation: The feeling of being angry or annoyed.
Jealous: Unhappy and slightly angry because you wish you had someone else's qualities or success.
Loggerheads (be at): In strong disagreement.
Mediate / Mediation / Mediator: To talk to opposing parties to help them agree; the process of doing so; a person who mediates.
Misunderstanding: When someone doesn't understand something correctly.
Objective: A goal, aim, or purpose. Also means not influenced by personal feelings.
Outraged: Extremely angry.
Pin the blame: To assign blame to someone.
Power struggle: An unpleasant or violent competition for power.
Provocation: An action or statement intended to make someone angry.
Raise an issue: To bring up something for consideration or debate.
Reconciliation: When two people or groups become friendly again after an argument.
Refuse: To say you will not do or accept something.
Resolution / Resolve: The act of solving a problem or finding a way to improve a difficult situation; to solve a problem.
Ridiculous: Stupid or unreasonable and deserving to be laughed at.
Root (of a problem): The origin or source of something.
Rude: Not polite; offensive.
Rumour: An unofficial story that might be true or invented.
Sour (v): To become unpleasant or unfriendly.
Sore point: A subject someone prefers not to talk about because it makes them angry or embarrassed.
Specifics: Exact details.
Take sides: To support one person or opinion over another.
Talk (things) through: To discuss all the details, often before making a decision.
Tense / Tension: Nervous and worried; a feeling of fear or anger between groups.
Uncooperative: Not willing to work with or be helpful to others.
Upset: To make someone worried, unhappy, or angry.
Without further ado: With no more delay or formality.
Worry / Worrying: To think about problems in a way that makes you unhappy and frightened; causing worry.

Teamwork & Collaboration

Collaborate / Collaboration: To work together for a special purpose; the situation of working together.
Common ground: Shared interests, beliefs, or opinions between people who disagree on other subjects.
Cooperate / Cooperation: To act or work together for a purpose.
Constructive / Constructively: Useful and intended to help or improve something; in a useful way.
Consensus: A general agreement among a group of people.
Contribution: Something you do to help produce or achieve something with others.
Get on with sb: To have a friendly relationship with someone.
Pull one's weight: To do one's fair share of work as part of a group.
See eye to eye: To agree with someone.
Silo: A part of a company that does not communicate or work well with other parts.
Team building: Activities designed to improve group performance.

Leadership & Management Styles

Administer: To control the operation or arrangement of something.
Assign / Assignment: To give a particular job or piece of work to someone; the piece of work itself.
Authoritarian: Demanding complete obedience and refusing to allow freedom to act as one wishes.
Breathe down someone's neck: To stay close to someone, watching everything they do.
Brief (v): To give someone detailed instructions or information.
Coaching: Giving special classes or training, especially to one person or a small group.
Delegate: To give a job or duty to someone else to do for you.
Demanding: Needing a lot of attention, effort, or time.
Direct / Directness: Saying what you think honestly; the quality of being direct.
Guidance: Help and advice about how to do something or deal with problems.
Hands-on: Actively involved in managing and organizing things.
High-performing: Working or operating at an above-average standard.
HR (Human Resources): The department that deals with employees, records, and problems.
In-house: Done by employees within an organization rather than by external companies.
Leadership: The person or people in charge of an organization; the ability to lead.
Line manager: The person directly responsible for managing someone else's work.
Micromanage: To control every part of a situation, even small details.
Morale: The level of satisfaction felt by a group of people who work together.
Newcomer: Someone who has recently arrived or become involved.
Open-plan environment: Work environments where everyone works in the same open space.
Open up: To start talking more about oneself and one's feelings.
Outline: A description of the main facts about something; to describe roughly.
Perceive / Perception: To come to an opinion about something; a belief or opinion.
People person: Someone who enjoys and is good at interacting with others.
Policy-maker: Someone who decides on new policies, especially in government.
Preoccupied: Thinking or worrying about something too much.
Prioritise: To decide which things are most important to deal with first.
Profile: A short description of someone's life, work, or character.
Recap: To repeat the main points of an explanation.
Remind: To make someone think of something they have forgotten.
Report: To give a description or information to someone.
Resign: To give up a job or position.
Resourcing: Providing money, workers, or skills for a job.
Role model: A person someone admires and whose behavior they try to copy.
Sales department: The department responsible for selling products or services.
Schedule: To arrange an event or activity for a particular time.
Senior Management Team (SMT): Managers at the highest level of a company.
Sore point: A subject someone prefers not to talk about.
Staff: The group of people who work for an organization.
Step back: To temporarily stop being involved to think in a new way.
Step in: To become involved in a difficult situation to help find a solution.
Structure: To plan, organize, or arrange the parts of something.
Supervise: To watch a person or activity to ensure correctness and safety.
Talk sb over: To win someone over by persuasion.
Trainee: A person learning and practicing skills for a job.
Training: The process of learning skills for a job or activity.
Transfer: To change to a different job, team, or place of work.
Transition: To change from one form or situation to another.
Upfront: Speaking or behaving in a way that makes intentions and beliefs clear.
Vacant: Not filled or occupied; available to be used.
Valued: Highly appreciated or esteemed.
Volunteer: To offer to do something without being asked or expecting payment.
Word sth: To choose the words used when saying or writing something.
Workplace: A building or room where people perform their jobs.

Exploring Economic and Financial Concepts

Understanding financial terms is essential for grasping how businesses operate and contribute to the economy.

Financial Metrics & Operations

Account for: To form the total of something or have a share.
Audit: An official examination of a business's accounts.
Bankrupt (go bankrupt): Unable to pay what you owe, leading to asset liquidation.
Bottom line: The final result or most important consideration.
Cash cow: A product, company, or service that consistently makes a profit.
Cash flow: The amount of money moving into and out of a business.
Churn out: To produce large amounts of something quickly, often of low quality.
Costs: The amount of money needed for a business or a particular job.
Decline: To gradually become less, worse, or lower.
Discounter: A person or company that sells things at lower prices.
Drop off: A fall in the amount, number, or quality of something.
Earnings: A company's profits in a particular period.
Fee: An amount of money paid for a service or right.
GDP (Gross Domestic Product): The total value of goods and services produced by a country in one year.
Income: Money earned by a person, company, or government.
Income stream: A regular supply of money from an investment or business.
In-depth: In a serious and detailed way.
Inventory: A count of all goods and materials kept in a place.
Legal standing: A reason or position allowing legal action.
Manufacturer: A company that produces goods in large numbers.
Market share: The number of things a company sells compared to others.
Metrics: A set of numbers giving information about a process.
Multibuy: An offer where buying more than one item reduces the price.
Oversupply: A greater supply of something than is needed.
Private enterprise: Business managed by independent companies rather than the state.
Profit: Financial gain, especially the difference between the amount earned and the amount spent.
Purchase: To buy something.
Quarterly: Done or produced four times a year.
Rate: An amount or level of payment; to judge the value of something.
Real estate: Property in the form of land or buildings.
Revenue: The income a government or company receives regularly.
Retailer: A person, shop, or business that sells goods to the public.
Shrink: To become smaller or make something smaller.
Sky-high: Very high, often referring to prices.
Supplier: A company or person that provides things people need.
Supply: To provide something that is wanted or needed.
Take over: To start doing a job or being responsible for something previously done by another.
Tenant: A person who pays rent for the use of land or a building.
Till: The cash register in a shop.
Underresourced: Not provided with enough money, staff, or materials.
Wage: A particular amount of money paid, usually weekly, to an employee.
Volume: The number or amount of something in general.

Market Dynamics & Challenges

Back order: A request to buy goods not currently available but will be in the future.
Boom: An increase in something or a time of increased popularity.
Ceiling (put a ceiling on sth): The highest level, number, or amount something is allowed to reach; to limit something.
Competitive: As good as or better than other prices or services.
Currency: The money used in a particular country.
Demand: To ask for something forcefully; the desire for goods and services.
Downside: A disadvantage of a situation.
Exponential: Becoming quicker and quicker, often referring to growth.
Failing: Becoming weaker or less successful.
Glitch: A small problem or fault that prevents something from working well.
Goods: Things for sale or things you own.
Go out of business: To stop trading due to lack of money.
Hurdle: A problem you must deal with before making progress.
Ills: Problems or difficulties.
Impact: A powerful effect something has on a situation or person.
Inadequate: Not good enough or too low in quality.
Increase / Increasingly: To become larger; more and more.
Inevitable: Certain to happen and unavoidable.
Infancy (in its infancy): To be very new and still developing.
Lack: The fact that something is not available or there isn't enough of it.
Long-term: Continuing a long time into the future.
Maintain: To keep in existence or not allow to become less.
Minimise: To reduce something to the least possible level or amount.
Obstacle: Something that blocks movement or action.
Odds: The probability that something will or will not happen.
Overrun: To fill a place quickly and in large numbers with unwanted things.
Overtake: To go past something by being a greater amount or to progress more quickly.
Pollution: Damage to water, air, etc., by harmful substances.
Prevent: To stop something from happening.
Put a cap on something: To put a limit on something.
Shortage: A situation where there is not enough of something.
Short supply (in): Only available in small amounts.
Skyrocket: To rise extremely quickly or make extremely quick progress.
Struggle: To experience difficulty and make great effort.
Substantially: To a large degree.
Sufficient: Enough for a particular purpose.
Sustainable: Causing little or no environmental damage and able to continue long-term.
Tighten: To make a rule or system stronger and harder to ignore.
Ultimately: Finally, after a series of things have happened.
Underdeveloped: Without modern industry or services.
Unspoilt / unspoiled: Beautiful because it hasn't been changed or damaged by people.
Unduly: More than is necessary, acceptable, or reasonable.
Venture: A new activity, usually in business, involving risk or uncertainty.
Wake up call: A shocking event that changes how many people think.
Win-win: A situation good for everyone involved.

Essential Terminology for Global Business

From tourism to infrastructure, these terms highlight global aspects of business and management.

Tourism & Hospitality

Accommodation: A place to stay or live.
At the height of: At the most advanced or extreme point of something.
Attract: To make people want to visit a place.
Bed and breakfast: A small hotel or private house offering rooms and breakfast.
Eco-resort: Tourist accommodation designed to have minimum environmental impact.
Guesthouse: A small, cheap hotel.
Hospitality: Being friendly and welcoming to guests and visitors.
Hotel chain: A group of hotels belonging to the same company.
Hotspot: A popular attraction for tourists or activity.
Interior: The land furthest away from the coast.
Itinerary: A detailed plan or route of a journey.
Laid-back: Relaxed and not worrying about anything.
Lush: Very attractive; with lots of green, healthy plants.
Luxurious: Very comfortable and expensive.
Mainland: The main part of a country or continent, excluding islands.
Marine: Related to the sea or sea transport.
Mass tourism: Large numbers of people visiting the same place at once.
Off-peak: Not at the most popular and expensive time.
Off the beaten track: A place not well-known and far from usual tourist spots.
Overrun: If unwanted people or things overrun, they fill a place quickly.
Package tour: A holiday with travel, hotels, and sometimes meals arranged for a fixed price.
Picturesque: Pretty in an old-fashioned way.
Remote: Far away in distance.
Rent out / Rental: To allow use of a property for money; an arrangement to rent.
Resort: A place for vacations to relax or for activities.
Revisit: To go to a place again.
Rowdy: Noisy and possibly violent.
Sights: Interesting landmarks people visit.
Short-stay: For a short period in a place.
Snuggle down: To move into a warm and comfortable position.
Solitude: The situation of being alone.
Spectacular: Very exciting to look at.
Tourist trap: A crowded place with entertainment for tourists, often at high prices.
Venue: The place where a public event or meeting happens.
Wildlife: Animals and plants that grow independently in natural conditions.
World Heritage Site: A place on a UNESCO list for its special importance.

Infrastructure & Development

Adequate: Enough or satisfactory for a particular purpose.
Alike: Similar to each other.
Constitute: To be or be considered as something; to form a whole.
Development: The process of growing or changing to become more advanced.
Facility: A place where a particular activity happens.
Growth: The process of developing or increasing in size.
Infrastructure: Basic systems and services (transport, power) a country uses to work effectively.
Innovative: Using new methods or ideas.
Keep pace with: To develop or progress at the same rate as something else.
Landscape: A large area of land, especially its appearance.
Maximise: To make something as great in amount, size, or importance as possible.
Minimise: To reduce something to the least possible level or amount.
Overdevelop: To build too many houses, roads, industries in a place.
Robustly: In a determined way.
Site: A place where something is, was, or will be built.

General Business & Management Concepts

These terms often appear across various business contexts:

Agenda: A list of matters to be discussed at a meeting.
Alliance: An agreement to work with another person or organization to achieve the same thing.
Anxious: Eager to do something, or worried and nervous.
Apparent: Able to be seen or understood.
Approach: A way of considering or doing something.
Arise: To start to happen or exist.
Arrange: To plan, prepare for, or organize something.
Assumption: Something accepted as true without proof.
Attendance: The fact of being at an event or going to a place.
Autonomously: Independently and with power to make own decisions.
Available: Able to be bought or used.
Avoid: To stay away from someone or something.
Aware: Knowing that something exists or having knowledge of it.
Background: Conditions that existed before an event, explaining why it happened.
Balance: A state where things are of equal weight or force; to bring into harmony.
Ban: To forbid something officially.
Based: Located or doing most work in a particular place.
Bear in mind: To remember.
Beneficial: Helpful, useful, or good.
Biased: Showing an unreasonable like or dislike based on personal opinions.
Big picture: The most important facts about a situation and its effects.
Blame: To say someone or something did wrong.
Bland: Not having a strong taste, character, or showing interest.
Blend: To mix or combine things together.
Boost: To improve or increase something.
Boot sb out of sth: To force someone to leave a job.
Board: The group responsible for controlling a company.
Brainstorm: To suggest many ideas quickly.
Brief (adj): Lasting a short time or containing few words.
Brilliance: Great skill or intelligence.
Broaden: To become wider or cause something to be wider.
Bypass: To ignore a rule or authority.
Capable: Able to do things effectively and skillfully.
Care: The process of protecting someone and providing what they need.
Carry out: To do or complete something.
Cash cow: A product or service that generates consistent profit.
Catch-up: An informal meeting to update on recent events.
Cater to / for somebody: To satisfy a need or provide what is wanted.
Cause: The reason something happens; to make something happen.
Challenging: Difficult in a way that tests ability.
Challenge (v): To question if something is true or legal.
Channel (v): A way of directing or communicating something.
Charge: To ask money for something.
Circumstance: A fact or event that makes a situation a certain way.
Clarify: To make something clear or easier to understand.
Clear the air: To remove bad feelings between people.
Cognition: The process of thinking, remembering, and understanding.
Cold-calling: Calling a possible customer without being asked.
Come across: To behave in a way that makes people believe you have a particular characteristic.
Come to someone's notice/attention: To be noticed by someone.
Commit to: To promise loyalty, time, or money to a plan.
Commitment: A promise or firm decision.
Compete / Competition / Competitive: To try to be more successful; a situation of trying to win; as good as or better than others.
Complain / Complaint: To say something is wrong or unsatisfactory; a statement of dissatisfaction.
Complex: Having many related parts that may be difficult to understand.
Conceivable: Possible to imagine or believe.
Concern / Concerned: A worried feeling; worried.
Conciliation: The process of trying to get people to agree after an argument.
Conclusion / Conclude: The final part of something; to judge after consideration.
Concrete: Clear and certain, real and existing in a form that can be seen or felt.
Confidence: Certainty in one's abilities or trust in others.
Confidential: Secret or private.
Confirm: To make an arrangement certain or fixed.
Consistency: Behaving or performing in a similar way always.
Constant: Happening often or all the time.
Content: Information, images, video, etc., included in something.
Continually: Happening repeatedly.
Contradict: To say the opposite or be different from another fact.
Convert: To change the character, appearance, or operation of something.
Cosy: Comfortable and pleasant, especially because of being small and warm.
Counterpart: A person or thing with the same purpose in a different place.
Countless: Very many; too many to count.
Courage: The ability to control fear in difficult situations.
Course: The development of something or a way of doing something.
Crowded: Full of people.
Crucial: Extremely important or necessary.
Cut corners: To do something in the easiest, cheapest, or fastest way.
Daunting: Making one feel frightened or worried about achieving something.
Deal with: To take action to achieve something or solve a problem.
Defeat: To win against someone in a competition; a loss.
Delay: To make something happen later than planned.
Deliberately: Intentionally.
Delighted / Delightful: Very pleased; very pleasant or enjoyable.
Deliver: To achieve or produce something promised.
Delivery: The act of providing a service or supplying something.
Deluxe: Very comfortable and high quality.
Demotivated: Feeling less interested and enthusiastic about work.
Department: A part of an organization dealing with a particular area.
Desire: A strong wish.
Determination: The ability to continue trying despite difficulty.
Detrimental: Causing harm or damage.
Devastated: Very shocked, upset, or completely destroyed.
Difference: The way two or more things are not the same.
Disappointed: Unhappy because something wasn't as good as hoped.
Discover: To find information, a place, or an object.
Disorganized: Not good at planning or organizing things.
Disrespectful: Lacking respect.
Disrupt: To prevent something from continuing as usual.
Distinguish: To notice or understand the difference between two things.
Distract: To make someone stop giving attention to something.
Doubt (yourself): To not have confidence in your actions or decisions.
Dread: To feel extremely worried or frightened about something that will happen.
Embarrassing: Making you feel shy or ashamed.
Embrace: To accept something enthusiastically.
Employ: To use something or hire someone.
Enable: To make someone able to do something or make something possible.
Encounter: To experience something, especially unpleasant.
Encouragement: Words or behavior that give confidence.
Enquiry: The process of asking a question.
Ensure: To make something certain to happen.
Entrench: To establish something firmly so it cannot be changed.
Equipment: Necessary tools or clothing for a purpose.
Escalate: To become or make something greater or more serious.
Establish: To start a company or organization that will last.
Etiquette: Rules of accepted behavior in social situations.
Evidence: Reasons for believing something is true or not.
Exacerbate: To make something bad even worse.
Exit interview: A final meeting between a manager and an employee who is leaving.
Expectation: The feeling that good things will happen.
Experienced: Having skill or knowledge from doing something many times.
Expertise: A high level of knowledge or skill.
Explore: To think about, talk about, or study something to find out more.
Extent: The degree or limit of something; how great or severe.
Eye (more to someone/something than meets the eye): Used to say someone or something has hidden qualities or skills.
Face: To have to deal with a problem.
Fail / Failure: To not succeed; the fact of not succeeding.
Faith: Great trust or confidence.
Fairly: More than average, but less than very.
Fake it till you make it: To consciously cultivate an attitude until it becomes true.
Fare badly in sth: To be unsuccessful.
Feature: A special article in a newspaper or magazine.
Fill sb in: To give someone extra or missing information.
Fine line: A very small difference between two things that seem different.
Finger-pointing: Blaming someone for something that goes wrong.
Fix up sth: To arrange a meeting or event.
Flexible / Flexibility: Able to change easily; the ability to change easily.
Focus: The main point of attention or interest; to concentrate attention.
Force (v): To make something happen or someone do something difficult.
Forum: A situation or meeting for discussing problems.
Foster: To encourage development or growth of ideas.
Found: To bring something into existence (e.g., an organization).
Frank: Honest and truthful.
Frightening: Making you feel fear.
Frustrate / Frustration: To make someone feel annoyed because they can't achieve what they want; the feeling itself.
Gain: To get something useful or positive.
Gap year: A year between leaving school and starting university.
Generate: To cause something to exist.
Genuine: Real, not false.
Get a grip on sth: To take control of a situation.
Get a word in edgeways: To succeed in entering a conversation despite competition.
Get off on the wrong foot: To make an unsuccessful start.
Get off to a good start: To begin successfully.
Get out of hand: To become difficult to control.
Get one over on someone: To trick someone or gain an advantage.
Get sth sorted: To have everything correctly organized or repaired.
Get the best out of someone: To help people do things in the best way possible.
Get the hang of something: To learn how to do or use something.
Get hold of sth: To find someone or obtain something.
Give credit to: To give praise or recognition.
Glance: A quick, short look.
Glorify: To praise or honor someone, or make them seem more excellent.
Govern: To have a controlling influence on something.
Graduate: A person with a first degree from a university.
Gradual: Happening or changing slowly.
Grievance: A complaint or strong feeling of unfair treatment.
Ground rules: Principles on which future behavior is based.
Guide: To show someone how to do something difficult.
Gut instinct: An immediate physical response suggesting the best decision.
Hassle: Difficulty or trouble.
Have something up your sleeve: To have secret plans or ideas.
Have a lot on your plate: To have a large amount of important work to deal with.
Highlight: To attract attention or emphasize something important.
Hinder: To limit someone's ability or development.
Hire: To pay to use something or employ someone.
Homage: Deep respect and praise shown for a person.
Homesick: Unhappy because of being away from home.
Impartiality: Not supporting any side in an argument.
Implication: The effect an action or decision will have in the future.
Importance: The quality of being important.
Imposition: Expecting someone to do something they don't want to.
Impressive: Admirable or respectable due to being special or large.
Incident: An unpleasant or unusual event.
Incapable: Unable to do something.
Incompetent: Not having the ability to do something correctly.
Indicate: To show or point to something.
Influential: Having a lot of influence.
Initiate: To cause something to begin; to teach someone about an area of knowledge.
Implement: To start using a plan or system.
Incorporation: To include something as part of something larger.
Interpersonal: Connected with relationships between people.
Intervene: To intentionally become involved in a difficult situation.
Introductory: An initial price or offer, available for a short time.
Irrational: Not using reason or clear thinking.
Issue: A subject or problem people talk about; to produce something official.
Iterative: Doing something again and again, usually to improve it.
Joint: Belonging to or shared between two or more people.
Judge: To form an opinion or decide about something.
Jump to conclusions: To guess facts without enough information.
Keep someone in the loop: To keep someone informed of events.
Keep up with: To develop or progress at the same rate as something else.
Largely: To a great degree, generally.
Layout / Lay out: The way something is designed or arranged; to arrange or plan.
Leather: Animal skin treated for use.
Legislation: A law or set of laws.
Lend out: To give something to someone for a short time, expecting it back.
Line of business: The specific product or service a company provides.
List: To make or include something in a list.
Look into: To examine the facts about a problem.
Look out for: To look carefully to find something, or to take care of someone.
Meaningful: Useful, serious, or important.
Mentor / Mentoring: An experienced person giving advice; the act of providing such advice.
Mindset: A person's way of thinking and opinions.
Minor: Having little importance or influence.
Mitigating: Making something less harmful, unpleasant, or bad.
Mortal: Unable to live forever; having to die.
Moveable: Able to be moved.
Naive: Too ready to believe due to lack of experience.
Nature: The type or main characteristic of something.
Neat: Clever and simple (e.g., a solution).
Negotiate / Networking: To have formal discussions to reach agreement; meeting professionals to share information.
Niggle: To worry someone slightly; to criticize about small details.
Nod: To move one's head to show agreement or greeting.
Novice: Someone who has just begun learning a skill.
Nuance: A very slight difference.
Obliged to do sth: Forced to do something or feeling one must.
Observation: The act of observing or a remark based on it.
Occasionally: Sometimes but not often.
Occur: To happen.
On top of sb: If a difficult situation gets on top of you, it makes you feel upset.
On top of your game: Doing something at one's highest level.
Openness: Honesty.
Opt for: To make a choice.
Order: A request for something to be made or supplied.
Overall: In general; including all things.
Package tour: A holiday with travel, hotels, and meals arranged for a fixed price.
Packaging: Materials for wrapping objects before sale.
Path: A set of actions leading to a goal.
Pattern: A particular way something is done, organized, or happens.
Performance: How well a person, machine, etc., does work.
Permission: The act of allowing someone to do something.
Personality: The type of person you are.
Phase: Any stage in a series of events or development.
Pick up: To learn a new skill by practicing rather than being taught.
Pitch (an idea): To offer ideas for consideration.
Pleasant: Enjoyable, attractive, or friendly.
Policy: A set of ideas or a plan of what to do, agreed officially.
Polite: Behaving in a socially correct way.
Pose: To cause something, especially a problem.
Praise: To express admiration or approval.
Prep: To prepare yourself or someone else to do something.
Pressure: The act of trying to make someone do something.
Proactive: Taking action by causing change, not just reacting.
Proceed: To continue as planned.
Project: A planned piece of work.
Proposal / Propose: A suggestion; to offer a possible plan.
Prospect: The possibility that something good might happen.
Prove: To show you are good at something.
Purpose: Why you do something or why something exists.
Put your finger on sth: To discover the exact reason for a situation.
Quarterly: Done or produced four times a year.
Range: The goods made by one company or type sold in a shop.
Reasonable: Fair and sensible.
Refer to: To be connected to or about someone or something.
Reframe: To change how something is expressed or considered.
Relate to: To be connected to or about someone or something.
Reluctant: Not willing to do something.
Renovation: Repairing and improving something, especially a building.
Rep (sales representative) / Representative: Someone who sells a company's products, especially by visiting customers.
Reset: To start again after rest or change to feel better.
Respond / Response: To say or do something as a reaction; an answer or reaction.
Retain: To keep or continue to have something.
Retired: Having stopped working due to age.
Review: To think or talk about something again to make changes or decisions; to examine or assess.
Rewarding: Giving satisfaction from doing something important or useful.
Risk-taking: The activity of taking risks.
Scratch (from scratch): From the beginning, without anything existing.
Script: The words of a film, play, or speech.
Secrecy: The state of being secret or keeping something secret.
Secure: Free from risk or threat of change for the worse.
Second guess: To guess what someone will do or to doubt something after it's happened.
Sequence: A series of related things or events, or their order.
Shape: To decide or influence the form of something.
Shift: A change in an idea or opinion.
Shy: Nervous and uncomfortable with other people.
Significance / Significant: Importance; important or noticeable.
Singular: Of an unusual quality or standard; noticeable.
Small talk: Polite friendly conversation about unimportant subjects.
Snuggle down: To move into a warm and comfortable position.
Solely: Only and not involving anyone else.
Solicit: To ask for something persuasively and determinedly.
Solitude: The situation of being alone.
Spectrum: A range of different positions or opinions.
Standpoint: A set of beliefs from which opinions are formed.
Statement: Something officially said or written, or an action expressing an opinion.
Stick to: To limit oneself to one thing and not change.
Stress (v): To give emphasis or special importance to something.
Strap: A narrow piece of leather or other material for fastening or support.
Strength: A good characteristic or quality.
Suggest / Suggestion: To mention an idea or plan; an idea or plan mentioned.
Summarise / Summary: To express main facts or ideas in short form; a short description.
Supremely: Extremely.
Survey: An examination of opinions or behavior by asking questions.
Sweep: To spread quickly through and influence an area.
Tactic: A method used to achieve something.
Take on (challenges): To accept a particular job or responsibility.
Take on board: To understand or accept an idea or information.
Terrific: Very good.
Thorough: Detailed and careful.
Thrive: To grow, develop, or be successful.
Time frame: A period within which an activity is intended to happen.
Time-pressed: Not having much time left to do what needs to be done.
Timing: The time when something happens.
Toe the line: To do what is expected without causing trouble.
Trust: To believe someone is good and honest.
Tune (in tune with): Having a good understanding of something; being in agreement.
Undeniably: In a way that is certainly true.
Undergo: To experience something unpleasant or involving change.
Understanding: The ability to know how others feel and forgive them.
Unusual: Not common, ordinary, or typical.
Unwavering: Not changing or becoming weaker.
Wrap one's head around something: To find a way to understand or accept something.
Worship: A lot of love or admiration for a person or thing.

Business and Management Glossary